Returns & Exchanges
At Dolcewheels, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Our streamlined process ensures that if your order doesn't meet your expectations, we will make it right with a prompt refund or exchange.
Initiate Your Request
Log into your Dolcewheels account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing